GOOLTECH
ServicesHow It WorksPricingAboutContact
LoginGet Free Preview
ServicesHow It WorksPricingAboutContactLoginGet Free Preview

Service Level Agreement

Response and resolution targets for each care plan. Business hours: Mon–Fri 08:00–17:00 SAST, excluding South African public holidays. SLAs apply only to GOOLTECH-hosted projects.

Hosting only: 24h response, Best effort resolution Hosting + Basic Care: 12h response, 2 business days resolution Hosting + Standard Care: 8h response, 1 business day resolution Hosting + Growth Care: 4h response, Same business day resolution Premium / E-commerce Management: 2h response, Same business day resolution
GOOLTECH

Industry web applications, shipped in weeks.

SYSTEMS OPERATIONAL

Services

  • Website design
  • Hosting
  • Google Ads
  • SEO
  • Creative design

Company

  • About
  • How it works
  • Pricing
  • FAQ
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • Disclaimer
© 2026 GOOLTECH. All rights reserved.Cape Town · Johannesburg · Durban